Australia's on-hold message specialists
Turn Every Hold Into a Sales Opportunity
Professionally scripted and recorded on-hold messages that keep your callers engaged, informed, and ready to buy.
34%
of callers who hang up never call back
70%
hang up within 60 seconds of silence
80%
stay on the line when there's a message playing
15–20%
average improvement in caller retention
Sound like the business you are
On-Hold Messages
Every time a customer is on hold, you've got a captive audience. Make those seconds count with a professionally scripted message that promotes your services, shares your opening hours, or highlights your latest offer.
Learn more →Professional Voice Talent
Hundreds of voice artists to match your brand. Warm and friendly, strong and authoritative, or something in between – we'll find the right voice and pair it with the perfect background music.
Learn more →Trusted by businesses across Australia
Why businesses put a message on hold
Promote Your Offers
Reinforce your brand message to a captive audience
Reduce Hang-Ups
Keep callers on the line instead of losing them to silence
Stand Out
A more professional caller experience than your competitors
Cross-Sell
Introduce callers to products and services they didn't know about
Packages
Pick the package that suits how often your message needs to change. Not sure? Call us on 1300 951 854 and we'll talk it through.
Starter
Everything you need to get your phone working harder.
- Scripted, studio recorded, background music
- On-hold message (3–5 minutes)
- Greeting / safety net message
- Auto-attendant
- After-hours message
- Daytime busy message
- Public holiday message
- Emergency message
- Changes quoted as needed
Standard
Keep your message fresh year after year.
- Everything in Starter
- Annual changes to on-hold message included
- Additional changes quoted
Premium
Change it as often as your business changes.
- Everything in Standard
- Unlimited changes
- Customised public holiday messages
- Customised emergency messages
- Customised voicemail messages
Sell phone systems?
Add on-hold messages to what you already offer. Our partner program keeps it simple for you and sounds great for your clients.
Become a PartnerLet's get your phone working harder
Send us a few details and we'll come back to you with ideas, samples and pricing for your business.